IML - Messe Logistik

Centralized their quotation, database, and invoices in an all-in-one system, allowing them to save up to 30% of their employees

Challenge

IML Messe Logistics, led by Managing Director Karma, faced operational challenges stemming from manual processes and the use of Excel as a database. These inefficiencies resulted in errors, time loss, and a heavy reliance on experienced personnel. Unhappy customers and a 10% error rate in product dispatch were indicators that the existing logistics management system needed a significant upgrade.

Solutions

To address these challenges, our team developed a comprehensive Transportation Management System (TMS) equipped with an integrated bookkeeping solution, invoicing, proposal, e-signing, and online payment acceptance features. This full-fledged TMS provided IML Messe Logistics with a centralized system for quotations, databases, and invoices, streamlining their operations and significantly improving efficiency.

Result

The implementation of the custom TMS resulted in a substantial reduction of errors and manual workload. IML Messe Logistics saw up to a 30% reduction in employee effort, as processes were centralized, automated, and integrated. The streamlined system led to enhanced accuracy, increased customer satisfaction, and improved overall operational efficiency.

Cooperation

Our collaboration with IML Messe Logistics began with a thorough understanding of their requirements and a C-Level meeting to address key challenges. The process involved an in-depth analysis, on-site discussions, and the creation of an attack plan for transformative enhancements. The development journey was marked by open communication, prompt feedback, and agile adjustments, ensuring the alignment of the final product with the client's vision.

Our commitment extended beyond the launch, with ongoing monitoring, user support, and continuous refinement. The success of this cooperation lies in a meticulous understanding of IML Messe Logistics' needs, collaborative problem-solving, and the seamless integration of cutting-edge technology for sustained success in exhibition logistics worldwide.